Getting Started with Therapy

Navigating next steps

Step 1: Verification of Eligibility

If you are interested in getting started with Trauma Healing NW, please reach out to us by phone at (971) 201-1720, email or send us a message below.

We will respond within 72 business hours to determine your eligibility for services,  provider availability, and can discuss the insurance process and/or out of pocket contract if you are uninsured or if we are not in network with your insurance.

Please note commercial insurance rarely covers Neurofeedback services. We are happy to answer questions about the cost of services.

Getting Started - woman

Step 2: Intake and Scheduling

Once your eligibility is verified, we will get you connected with a provider and your initial appointment scheduled. You will receive an email with a link to set up your patient portal where you will find our intake paperwork. You can also access intake paperwork through your patient portal link at any time.  Please complete intake paperwork upon receipt as soon as possible to ensure a timely first appointment. You will be unable to meet with your provider until intake paperwork is completed.

Step 3: Assessment, Treatment Planning, and Beyond

When it is time for your appointment, your provider will conduct an assessment and treatment plan to help you achieve your goals for neurofeedback and/or psychotherapy. You will continue to meet with your provider in a frequency established by your and your provider until you achieve your goals or treatment is otherwise concluded.

Good Faith Estimate (GFE)

The No Surprises Act went into effect January 1, 2022 which requires us to provide a Good Faith Estimate of the costs of care.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.

  • We will give you a Good Faith Estimate in writing at least 3 business days before your scheduled session, or within 1 day if you the schedule appointment is only a few days out. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information, please visit Good Faith Estimate.